Dear Passenger
I am delighted to tell you that your unforgettable hot air balloon ride over the South Downs will now take place with Virgin Balloon Flights.
After many happy years flying passengers, unfortunately my age and the current COVID-19 situation has resulted in me having to retire from the ballooning business.
To ensure that all of you still enjoy the flight you have been looking forward to, Virgin Balloon Flights has agreed to take on all South Downs Ballooning Ltd passengers with a valid flight voucher.
The UK’s largest balloon operator, Virgin Balloon Flights has been flying its big red balloons alongside me in Hampshire and West Sussex for many years.
Their local pilots are some of the most experienced in the world and are looking forward to taking you up, up and away on your airborne adventure.
To register your flight voucher with Virgin Balloon Flights, please contact them one of the ways below:
Email: customerservice@virginballoonflights.co.uk
Phone: 01952 212750 (currently live chat only – COVID-19)
Live Chat: www.virginballoonflights.co.uk
(Open 9am to 6pm Mon to Thurs, 9am to 5.30pm Fri)
Post: Virgin Balloon Flights, Jesson House, Stafford Court, Telford, Shropshire TF3 3BD
They will need your voucher number(s), passenger names and your full contact details. Once your voucher has been verified, they will issue you with a brand new Virgin Balloon Flights voucher and security code, valid for a full 18 months and with full instructions on how to book your next flight.
If you are the purchaser of the voucher and not the passenger, please ensure that this information is passed on to the appropriate person.
Yours Faithfully
Alan
South Downs Ballooning Ltd